The responsible party within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:
webButler GmbH
Levin Marth
Neubrückstrasse 78
3012 Bern
Phone: +41 31 508 72 71
Email: [email protected]
WebSite: https://web-butler.ch/
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person has the right to protection of his or her privacy as well as to protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as this privacy policy.
In cooperation with our hosting providers, we make every effort to protect the databases as well as possible from unauthorized access, loss, misuse or from unauthorized access, loss, misuse or forgery.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
By using this website, you consent to the collection, processing and use of data in accordance with the following description. This website can generally be visited without registration. Thereby data such as pages viewed or the name of the file accessed, date and time are stored on the server for statistical statistical purposes on the server, without this data being directly related to your person. Personal data, in particular name, address or e-mail address are collected as far as possible on a voluntary basis. collected. Without your consent, the data will not be passed on to third parties.
Personal data is any information that relates to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular storing, disclosing, procuring, deleting, storing, modifying, destroying, processing, storing, deleting, storing, modifying, destroying, deleting, storing, modifying, destroying and using personal data.
We process personal data in accordance with Swiss data protection law. Furthermore, we process personal data - insofar as and to the extent that the EU GDPR is applicable - we process personal data in accordance with the following legal bases in connection with Art. 6 Para. 1 DSGVO:
We process personal data for the duration required for the respective purpose or purposes. purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are we are subject to, we restrict the processing accordingly.
In accordance with Art. 13 DSGVO, we inform you about the legal basis of our data processing. If the legal basis is not mentioned in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 (1) lit. a and Art. 7 DSGVO, the legal basis for processing for the fulfillment of our services and implementation of contractual measures as well as answering inquiries is Art. 6. Para. 1 lit. b DSGVO, the legal basis for processing to fulfill our legal obligations is. Art. 6 (1) lit. c DSGVO, and the legal basis for processing to protect our legitimate interests is Art. 6 (1) lit. f DSGVO. In the event that vital interests of the data subject or another other natural person make it necessary to process personal data, Art. 6 (1) lit. d DSGVO serves as the legal basis.
We make decisions in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural of natural persons, shall implement appropriate technical and organizational measures to ensure a level of level of protection appropriate to the risk.
The measures include, in particular, securing the confidentiality, integrity and availability of data by controlling physical and electronic access to the data, as well as the access, input, transfer, availability and separation of the data. access, input, disclosure, availability, and segregation. Furthermore, we have established procedures procedures in place to ensure the exercise of data subjects' rights, the deletion of data, and the response to data of the data. Furthermore, we already take the protection of personal data into account during the development and selection of hardware, software and processes in accordance with the principle of data protection, through technology design and through data protection-friendly default settings.
In the course of our processing of personal data, it happens that the data is transmitted to other entities, companies, legally independent organizational units or persons or disclosed to them. disclosed to them. The recipients of this data may include, for example, service providers commissioned with IT tasks or Providers of services and content that are integrated into a website. In such cases, we observe legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients that serve to protect protection of your data with the recipients of your data.
If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or the processing takes place in the context of the use of services of third parties or the disclosure or transfer of data to other persons, bodies or companies, this will only be done in accordance with the with the legal requirements.
Subject to explicit consent or transfer required by contract or by law, we process we process the data only in third countries with a recognized level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, in the presence of certifications or binding internal data protection regulations (Art. 44 to 49 DSGVO, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).
This website uses cookies. Cookies are text files that contain data from websites or domains visited and are stored by a browser on the user's computer. The primary purpose of a cookie is to store information about a user during or after his visit within an online offer. To stored information may include, for example, the language settings on a website, the login status, a shopping cart or the location at which a video was watched, for example. We further include in the term cookies other technologies that perform the same functions as cookies (e.g., when user information is stored based on pseudonymous Online identifiers are stored, also referred to as "user IDs").
The following cookie types and functions are distinguished:
Notes on legal bases: The legal basis on which we process your personal data with the help of cookies depends on whether we ask you for consent. If this is the case and you consent to the use of cookies, the legal basis for processing your data is your declared consent. Otherwise the data processed with the help of cookies will be processed on the basis of our legitimate interests (e.g. in a operation of our online offer and its improvement) or, if the use of cookies is necessary to fulfill our of cookies is necessary to fulfill our contractual obligations.
Storage period: If we do not provide you with explicit information about the storage period of permanent cookies (e.g., in the context of a so-called cookie opt-in), please assume that the storage period is up to two years. in the context of a so-called cookie opt-in), please assume that the storage period can be up to two years. can.
General information on revocation and objection (opt-out): Depending on whether the processing is based on a consent or legal permission, you have the option at any time to revoke any consent you have given or to object or to object to the processing of your data by cookie technologies (collectively referred to as "opt-out"). "opt-out"). You can initially declare your objection by means of your browser settings, e.g. by deactivating the use of cookies (whereby this may also restrict the functionality of our online offer). Online Offer may be restricted). An objection to the use of cookies for the purposes of online marketing can also be declared by means of a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. In addition, you can find further objection instructions in the context of the information on the service providers and cookies used.
Processing of cookie data based on consent: We use a procedure for the cookie consent management procedure, in the context of which the consent of users to the use of cookies, resp. of the processing operations and providers mentioned in the cookie consent management procedure, as well as can be managed and revoked by the users. In this context, the declaration of consent is stored in order to to avoid having to repeat the request and to be able to prove consent in accordance with the legal obligation. to be able to prove consent in accordance with the legal obligation. The storage can take place on the server side and/or in a cookie (so-called opt-in cookie, or comparable technologies), in order to be able to assign the consent to a user or his device. device. Subject to individual information on the providers of cookie management services, the following applies. Notes: The duration of the storage of consent can be up to two years. A pseudonymous user identifier is user identifier is created and linked to the time of consent, information on the scope of consent (e.g. which categories of cookies and/or service providers) as well as the browser, system and end device used. stored.
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as the inquiries that you send to us as the site operator, uses SSL/TLS encryption. You can recognize an encrypted connection can be recognized by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. be read by third parties.
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
This data cannot be assigned to specific persons. A combination of this data with other data sources will not be made. We reserve the right to check this data retrospectively if we become aware of concrete indications of an illegal use. become aware of any unlawful use.
This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA for the protection against bots and spam, and YouTube for embedding videos.
These services of the American Google LLC use cookies, among other things, and as a result data is transferred to Google in the USA, although we assume that no personal tracking takes place in this context solely through the use of our website. the use of our website alone.
Google has committed to providing adequate data protection in accordance with the U.S.-European and the U.S.-Swiss Privacy Shield.
Further information can be found in the Google Privacy Policy.
If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you have contact data provided by you will be stored by us for the purpose of processing the request and in case of follow-up questions. stored. We do not pass on this data without your consent.
Confirmation right
Every data subject shall have the right to obtain from the operator of the website a
confirmation as to whether personal data concerning the data subject is being processed.
If you wish to exercise this right of confirmation, you may, at any time, contact the
data protection officer at any time.
Right to information
Every person affected by the processing of personal data has the following rights
right to obtain from the operator of this website, at any time and free of charge, information about his or her personal
personal data and to receive a copy of this information. Furthermore, if necessary, information can be provided about the following
information can be provided:
Furthermore, the data subject shall have the right to be informed whether personal data have been transferred to a third country or to an international organization. an international organization. If this is the case, the data subject also has the right to receive the right to obtain information about the appropriate safeguards in connection with the transfer.
If you would like to make use of this right to information, you can contact our data protection officer at any time. data protection officer at any time.
Right to rectification
Every person affected by the processing of personal data has the right to
the right to obtain the rectification without delay of inaccurate personal data concerning him or her. Furthermore
data subject shall have the right, having regard to the purposes of the processing, to obtain the completion of any
incomplete personal data - also by means of a supplementary declaration.
If you would like to exercise this right of correction, you can contact our data protection officer at any time. data protection officer at any time.
Right to erasure (right to be forgotten)
Any person concerned by the processing of personal
data subject has the right to obtain from the controller of this website the erasure of personal data concerning him or her without delay
personal data concerning him or her be erased immediately, where one of the following reasons applies and
insofar as the processing is not necessary:
If one of the above reasons applies and you wish to request the deletion of personal data stored by the operator of this website, you can contact us at any time. of this website, you can contact our data protection officer at any time. Data Protection Officer at any time. The data protection officer of this website will arrange for the deletion request to be be complied with immediately.
Right to restriction of processing
Any person concerned by the processing of personal data
data subject shall have the right to obtain from the controller of this website the restriction of processing
if one of the following conditions is met:
If one of the above conditions is met, you may request the restriction of personal data stored by the operator of this website. stored by the operator of this website, you can contact our data protection officer at any time. Data Protection Officer at any time. The data protection officer of this website will arrange the restriction of the processing arrange.
Right to data portability
Any person affected by the processing of personal data has the
person has the right to obtain the personal data concerning him or her in a structured, commonly used and
machine-readable format. He or she also has the right to have this data transferred to another controller, if the legal
transferred to another controller if the legal requirements are met.
Furthermore, the data subject shall have the right to obtain that the personal data be transferred directly from one controller to another controller, insofar as this is technically feasible and insofar as the rights and freedoms of others are not this does not adversely affect the rights and freedoms of other persons.
To assert the right to data portability, you can contact the data protection officer appointed by the operator of this website at any time. appointed data protection officer.
Right to object
Any person affected by the processing of personal data has
right, on grounds relating to his or her particular situation, to object at any time to processing of personal data concerning him or her.
personal data concerning him or her at any time.
The operator of this website shall no longer process the personal data in the event of the objection, unless unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or if the processing serves the purpose of asserting, exercising or defense of legal claims.
To exercise the right to object, you can contact the data protection officer of this website directly.
Right to revoke consent under data protection law
Any person affected by the processing
person concerned by the processing of personal data has the right to revoke his or her consent to the processing of
personal data at any time.
If you would like to exercise your right to withdraw your consent, you can contact our data protection officer at any time. data protection officer at any time.
The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested unsolicited advertising and information materials is hereby prohibited. The operators of the pages reserve the right to legal steps in the case of unsolicited promotional information, such as spam e-mails. spam e-mails, for example.
This website uses the offer of Google Maps. This allows us to show you interactive maps directly in the website and allow you to comfortably use the map function. By visiting the website, Google receives Google the information that you have called up the corresponding sub-page of our website. This takes place regardless of whether Google provides a user account through which you are logged in or whether there is no user account. exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the If you do not wish to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for logged in users) for the provision of tailored advertising and to inform other users of the social network about your activities on our website. about your activities on our website. You have the right to object to the formation of these user user profiles, whereby you must contact Google to exercise this right. Further information on the purpose and scope of the data collection and its processing by Google, you can obtain further information on your related rights and settings options for the protection of your privacy at: www.google.de/intl/de/policies/privacy.
This website uses Google conversion tracking. If you have reached our website through an ad placed by Google website via an ad placed by Google, Google Ads will set a cookie on your computer. The cookie for conversion tracking is set set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user has clicked on the ad and and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across Ads customers' websites. The information collected using the conversion cookie is used to conversion statistics for Ads customers who have opted in to conversion tracking. have opted in. Customers learn the total number of users who clicked on their ad and led to a and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
If you do not wish to participate in the tracking, you can refuse the setting of a cookie required for this - for example browser settings that generally deactivate the automatic setting of cookies or set your browser to that cookies from the domain "googleleadservices.com" are blocked.
Please note that you may not delete the opt-out cookies as long as you do not wish to record measurement data desired. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
This website uses the remarketing function of Google Inc. The function serves to present website visitors within the Google advertising network to present interest-based advertisements to website visitors. A so-called "cookie" is stored in the browser of the website browser, which makes it possible to recognize the visitor when he or she visits websites that belong to the belong to the Google advertising network. On these sites, the visitor may be presented with advertisements that related to content that the visitor has previously viewed on websites that use the remarketing function of Google's remarketing function.
According to its own information, Google does not collect any personal data during this process. If you do not wish to use the
remarketing function from Google, you can deactivate it in principle by changing the
corresponding settings under
http://www.google.com/settings/ads make. Alternatively, you can disable the use of cookies
for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/
managing/opt_out.asp follow
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter "Google". The purpose of reCAPTCHA is to check, whether the data input on our websites (e.g. in a contact form) is made by a human being or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor on the basis of various various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of time the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google forwarded. The reCAPTCHA analyses run entirely in the background. Website visitors are not that an analysis is taking place.
The data processing is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM. Further For more information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: https://www.google.com/intl/de/policies/privacy/ and https://policies.google.com/terms?hl=de.
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the controller for data processing on this website is located outside the European Economic Area or Switzerland, then the Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".
The statistics obtained enable us to improve our offer and make it more interesting for you as a user. for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows of visitor flows, which is carried out via a user ID. If you have a Google user account, you can set your Google Analytics you can deactivate the cross-device analysis of your usage in the settings there under "My data", "Personal data". deactivate the cross-device analysis of your usage.
The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DS-GVO. The IP address transmitted by your browser within the scope of Google Analytics from your browser will not be merged with other data from Google. We point out that on this website Google Analytics has been extended by the code "_anonymizeIp();", in order to to ensure anonymized collection of IP addresses. This means that IP addresses are processed in a shortened form, A personal reference can thus be excluded. As far as the data collected about you a personal reference comes this is immediately ruled out and the personal data is deleted immediately.
Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity website, to compile reports on website activity and to provide other services relating to website and internet use to the website operator. services related to the use of the website and the internet to the website operator.
Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You can prevent the cookies by selecting the appropriate settings on your browser, however please note that if you do this however, that in this case you may not be able to use the full functionality of this website. will be able to use. You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. your use of the website (including your IP address) to Google and the processing of this data by Google. by downloading and installing the browser plugin available under the following link: Google Analytics disable.
Furthermore, you can also prevent the use of Google Analytics by clicking on this link: Google Analytics disable. This will save a so-called opt-out cookie on your data carrier, which prevents the processing processing of personal data by Google Analytics. Please note that if you delete all cookies on your end device cookies on your end device, these opt-out cookies will also be deleted, i.e. you will have to set the opt-out cookies again if you wish to continue again if you want to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/terminal device and must therefore be activated separately for each browser activated separately.
We use Google AdSense on this website. This is an advertising program of the company Google Inc. In Europe, the Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. responsible. Google AdSense allows us to display advertisements on this website that are related to our theme match.
Google AdSense uses cookies to serve ads that are relevant to users, to improve campaign performance campaign performance reports, or to prevent a user from seeing the same ads more than once. Via cookie ID, Google records which ads are displayed in which browser and can thus prevent them from being displayed more than once. be displayed more than once. In addition, Google AdSense can use cookie IDs to record so-called conversions which are related to ad requests. This is the case, for example, when a user sees a Google Ads ad and later uses the same browser to visit the advertiser's website and make a purchase. According to Google Google Ads cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with the server of Google. Through the integration of Google Ads, Google receives the information that you have called up the corresponding part of our website or clicked on an ad from us. of our website or that you have clicked on one of our ads. If you are registered with a service of Google, Google can assign the visit to your account. Even if you are not registered with Google Google or have not logged in, there is a possibility that Google learns your IP address and stores it. stored.
You can prevent participation in this tracking process in several ways:
The legal basis for the processing of your data is a balancing of interests, according to which the processing of your personal data as described above
processing of your personal data does not conflict with any overriding interests on your part.
(Art. 6 para. 1 p. 1 lit. f DSGVO). You can obtain further information about Google Ads from Google at https://ads.google.com/intl/de_DE/home/, as well as on data protection at Google in general:
https://www.google.de/intl/de/policies/privacy. Alternatively, you can visit the website of the Network
Advertising Initiative (NAI) at https://www.networkadvertising.org visit
Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus, for example.
Google Analytics and other Google marketing services into our online offering. The Tag Manager
itself, which implements the tags, does not process any personal data of the users. With regard to the
processing of users' personal data, please refer to the following information on Google services.
Usage guidelines: https://www.google.com/intl/
en/tagmanager/use-policy.html.
This website uses the service of Hotjar to improve the user experience. Hotjar Ltd Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe). Mouse clicks as well as mouse and scroll movements can be recorded. be recorded. Similarly, keystrokes performed on this website can be recorded. Personalized information is not recorded. Hotjar uses a tracking code to collect and transmit your data. tracking code. As soon as you visit our website, the Hotjar tracking code automatically collects the data based on your activity and stores it on the Hotjar servers (located in Ireland). In addition, the data collected by Website placed on your computer or terminal device also collect data. For more information on how Hotjar works, visit this page: https://www.hotjar.com/privacy.
If you would like to object to the collection of data by Hotjar (opt-out), please click here: https://www.hotjar.com/opt-out.
This website uses functions of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA . When you call up pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. is established. In the process, data is already transferred to Facebook. If you have a Facebook account, this data can be linked to it. data can be linked to it. If you do not want this data to be associated with your Facebook account, please log out of please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or clicking a "Like" or "Share" button are also passed on to Facebook. You can find out more at https://de-de.facebook.com/about/privacy.
On our website, functions of the service Instagram are integrated. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA integrated. If you are logged into your Instagram account account, you can click on the Instagram button to link the content of our pages to your Instagram profile. Instagram profile. This allows Instagram to associate the visit to our pages with your user account. We point out that we, as the provider of the pages, do not have any knowledge of the content of the transmitted data as well as its use by Instagram.
For more information, please see Instagram's privacy policy:
http://instagram.com/about/legal/privacy/
Within our online offer, we use the marketing services of the social network LinkedIn of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn").
These use cookies, which are text files that are stored on your computer. This enables us to analysis of your use of the website. For example, we can measure the success of our ads and show users products in which they were previously interested.
This includes, for example, information on the operating system, the browser, the website you previously visited (referrer URL), which websites the (referrer URL), which websites the user has visited, which offers the user has clicked on, and the date and time the date and time of your visit to our website.
The information generated by the cookie about your use of this website will be transmitted pseudonymously to a server of LinkedIn in the USA and stored there. LinkedIn therefore does not store the name or e-mail address of the respective user. Rather, the above-mentioned data is only assigned to the person for whom the the cookie was generated. This does not apply if the user has allowed LinkedIn to process the data without pseudonymization or if the user has or has a LinkedIn account.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
However, we would like to point out that in this case you may not be able to use all the functions of this website to their
be able to use all the functions of this website. You can also object to the use of your data directly at LinkedIn:
https://www.linkedin.com/psettings/
guest-controls/retargeting-opt-out.
We use LinkedIn Analytics to analyze and regularly improve the use of our website. Via the statistics obtained, we can improve our offer and make it more interesting for you as a user. All LinkedIn companies have adopted the standard contractual clauses to ensure that the data traffic necessary for the development, implementation and maintenance of the services takes place in a lawful manner. manner. Where we ask users for consent, the legal basis for processing is. Art. 6 para. 1 lit. a DSGVO. Otherwise, the legal basis for the use of LinkedIn Analytics is Art. 6 para. 1 p. 1. lit. f DSGVO.
Third Party Provider Information: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2 Ireland;
User agreement and Privacy policy.
We process the data of our customers in accordance with the data protection regulations of the federal government (Data Protection Act, DSG) and the EU-DSGVO within the scope of our contractual services.
In doing so, we process inventory data (e.g., customer master data, such as names or addresses), contact data (e.g., e-mail, telephone numbers), content data (e.g., text entries, etc.), contract data (e.g., subject matter of contract, term), payment data (e.g. bank details, payment history), usage data and metadata (e.g. in the context of the evaluation and measurement of the success of marketing measures). The data subjects include our customers, interested parties as well as their customers, Users, website visitors or employees as well as third parties. The purpose of the processing is the provision of contractual contractual services, billing and our customer service. The legal bases of the processing result from Art. 6 para. 1 lit. b DSGVO (contractual services), Art. 6 para. 1 lit. f DSGVO (analysis, statistics, optimization, security measures). We process data that is required for the justification and fulfillment of the contractual services and point out the necessity of their disclosure. Disclosure to external parties takes place only, if it is necessary in the context of an order. When processing the data provided to us within the scope of an order we act in accordance with the instructions of the client as well as the legal requirements of an processing in accordance with Art. 28 DSGVO and do not process the data for any other purposes than those purposes.
We delete the data after expiration of legal warranty and comparable obligations. The necessity of retaining the data is reviewed at irregular intervals. In the case of legal archiving obligations, the deletion takes place after their expiry. In the case of data that has been disclosed to us in the context of an order by the client, we delete the data in accordance with the specifications of the order, generally after the end of the order.
We process data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as referred to as "contractual partners") in the context of contractual and comparable legal relationships as well as related related measures and in the context of communication with the contractual partners (or pre-contractual), e.g., in order to answer inquiries.
We process this data in order to fulfill our contractual obligations, to safeguard our rights and for purposes of the administrative tasks associated with this information and for business organization. The data of the contractual partners to third parties within the framework of the applicable law only to the extent that this is purposes mentioned above or for the fulfillment of legal obligations or with the consent of the persons concerned (e.g. persons concerned (e.g. to participating telecommunication, transport and other auxiliary services as well as to subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). About further forms of processing, e.g. for marketing purposes, the contractual partners will be informed within the scope of this data protection declaration.
We inform the contractual partners which data is required for the aforementioned purposes before or within the scope of the data collection, e.g. in online forms, by special marking (e.g. colors) or symbols (e.g. asterisk or similar), or in person.
We delete the data after the expiry of statutory warranty and comparable obligations, i.e., in principle after the expiry of 4 years, unless the data is stored in a customer account, e.g. as long as it has to be kept for legal reasons of archiving must be kept (e.g. for tax purposes usually 10 years). Data, disclosed to us by the contractual partner within the scope of an order, we delete in accordance with the specifications of the order, generally after the end of the order.
Insofar as we use third-party providers or platforms to provide our services, the terms and conditions and privacy notices of the respective users and the providers, the terms and conditions and data protection notices of the respective third-party providers or platforms.
Customer account: Contractual partners can create an account within our online offer (e.g., customer or user account, "customer account" for short). If the registration of a customer account is required, the contractual If registration of a customer account is required, contract partners will be informed of this and of the information required for registration. The customer accounts are not public and cannot be indexed by search engines. Within the scope of registration and subsequent logins and uses of the customer account, we store the IP addresses of the customers along with the access times, in order to prove the registration and to prevent any misuse of the customer account.
If customers have terminated their customer account, the data relating to the customer account will be deleted, subject to, their retention is required for legal reasons. It is the responsibility of customers to back up their data upon customer account is terminated.
Analyses and market researchFor business reasons and in order to identify market trends and the wishes of our and users, we analyze the data available to us on business transactions, contracts, inquiries, etc., whereby the group of data subjects includes contract partners, interested parties, customers, etc., as well as all other data, contracts, inquiries, etc., whereby the group of data subjects may include contractual partners, interested parties, customers, visitors and users of our online offer.
The analyses are carried out for the purpose of business evaluations, marketing and market research (e.g. to determine customer groups with different characteristics). In doing so, we may, if available profiles of registered users together with their details, e.g. on services used. The analyses serve us alone and are not disclosed externally, provided that they are not anonymous analyses with anonymous analyses with summarized, i.e. anonymized values. Furthermore, we take the privacy of the users into consideration and process the data for the analysis purposes as pseudonymously as possible and, if feasible, anonymously (e.g. as aggregated data).
Store and e-commerceWe process the data of our customers to enable them to select, purchase and order the selected products, goods and related services, order the selected products, goods and related services, as well as their payment and delivery. delivery, or execution. If necessary for the execution of an order, we use service providers service providers, in particular postal, forwarding and shipping companies, in order to carry out the delivery or execution to our customers. For the processing of payment transactions, we use the services of banks and payment and payment service providers. The required information is marked as such in the context of the ordering or comparable purchase process and includes the information required for delivery, provision and billing as well as contact billing as well as contact information in order to be able to consult with you if necessary.
Agency servicesWe process our customers' data as part of our contractual services, which include services, which include conceptual and strategic consulting, campaign planning, software and design development design development/consulting or maintenance, implementation of campaigns and processes, handling, server administration, data analysis/consulting services, and training services.
Among other things, tools from companies based in the USA are integrated on our website. If these tools are active are active, your personal data may be transferred to the US servers of the respective companies. We point out that the USA is not a safe third country in the sense of EU data protection law. US companies are obliged to hand over personal data to security authorities, without you as the data subject being able to be able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data on US servers for monitoring purposes. stored. We have no influence on these processing activities.
The copyrights and all other rights to content, images, photos or other files on the website, belong exclusively to the operator of this website or the specifically named rights holders. For the reproduction of files, the written consent of the copyright holder must be obtained in advance.
Anyone who commits a copyright infringement without the consent of the respective copyright holder may be liable to prosecution and and may be liable for damages.
All information on our website has been carefully checked. We make every effort to ensure that the information correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out. errors can not be completely ruled out, so we can not guarantee the completeness, accuracy and timeliness of information journalistic-editorial nature. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect,will therefore be rejected, caused by the use of any information provided, will therefore be rejected, unless it can be proven that there was intentional or grossly negligent fault exists.
The publisher may change or delete texts at his own discretion and without notice and is not obliged to update the contents of this website. The use of or access to this website is at the visitor's own own risk of the visitor. The publisher, his clients or partners are not responsible for damages indirect, incidental, consequential, or punitive damages allegedly caused by the use of this website. this website and consequently assume no liability for such damages.
The publisher also assumes no responsibility and liability for the content and availability of website third parties that can be reached via external links on this website. For the content of the linked pages are responsible for the content of the linked pages. The publisher thus expressly distances himself from all third party contents of third parties, which may be relevant under criminal or liability law, or which may offend offend.
We may amend this privacy policy at any time without prior notice. The current version published on our version published on our website shall apply. Insofar as the data protection declaration is part of an agreement with you, we will inform you of the inform you of the change by e-mail or other suitable means in the event of an update.
If you have any questions about data protection, please write us an e-mail or contact directly the person responsible for person in our organization responsible for data protection listed at the beginning of the privacy policy.
Source: SwissAnwalt